by Sheila Kennedy-Stewart, MSN, RN, CMSRN
As many nurses know today, the hospitals remain full. Unit nurses are faced with taking additional patient loads and emergency departments are over run and holding admitted patients due to no unit bed availability. Throughput comes to a standstill.
Throughput is a number one strategic priority of Integris Southwest Medical Center. Improving patient throughput by setting high goals, ensuring the goals are transparent to all the organization and meeting these goals in a timely manner are priorities of Leadership for this institution. Recently, Leadership of this hospital was not just merely voicing support – but was putting these goals into action.
With the ER holding sixteen patients to be admitted and less than a handful of rooms available for seeing new emergent patients, the leaders of Patient Care Services and the Emergency Department acted. With no additional nursing staff to open and staff an overflow unit, leadership of both these departments opened the floor with themselves as floor staff. This is True Nursing Leadership.
Kim Brewer, Patient Care Services Manager; Kelly Savas, House Supervisor; Tela Brown, Emergency Department Director; Jacob Lovell, Emergency Department Manager; and Todd Hendricks, Emergency Department Team Lead opened the overflow medical unit and began receiving patients from the ED. Within a few hours, ten patients had been admitted to the floor, assessed and orders initiated or continued for the quality care of these patients.
This is leading by example in its highest form. These nursing leaders are transformational leaders who exemplify our nursing philosophy. Integris Southwest is fortunate to have this caliber of nursing leadership in the ranks. Kudos!